Frequently asked questions
Answers about our home care services, caregivers, pricing, and how to get started for your loved one.
Showing 16 questions
Domic Care provides a wide range of home care services including personal care, companionship, meal preparation, medication reminders, and specialized care for conditions like Alzheimer's and Dementia.
Absolutely. We offer flexible care options ranging from a few hours a day to round-the-clock 24/7 care, tailored to meet your specific needs.
Yes, many of our caregivers have specialized training and experience in caring for clients with Parkinson's disease, those recovering from strokes, and clients with other complex chronic conditions.
Yes, our caregivers can provide one-on-one supplemental care in assisted living facilities, nursing homes, and hospitals when families feel their loved ones need additional personal attention.
Our caregivers cannot directly administer medication, but they can provide medication reminders, assist with opening pill bottles, and ensure medications are taken at the correct times.
Our caregivers undergo a rigorous selection process, including comprehensive background checks, interviews, and skills assessments. We ensure they are not only qualified but also compassionate and dedicated.
Yes, we strive to make the best match between clients and caregivers based on needs, preferences, and personality. If you ever feel a caregiver isn't the right fit, we are happy to arrange a replacement.
Yes, all of our caregivers are fully bonded and insured. We also cover all payroll taxes and worker's compensation, so you don't have to worry about any liabilities as an employer.
We have a large team of qualified caregivers. If your regular caregiver is unavailable, we will promptly provide a fully briefed and capable substitute to ensure there is no interruption in your care.
Our caregivers are trained in emergency protocols. In the event of a medical emergency, they will immediately call 911, ensure the client is as safe as possible, and then promptly contact family members and our agency.
We maintain open lines of communication. We can provide regular updates via phone or email, and we also use care logs in the home so family members can see daily notes from the caregiver.
The cost varies depending on the level of care required and the number of hours. We offer free consultations to assess your needs and provide a customized care plan and transparent pricing.
We accept many long-term care insurance policies and can help you understand your coverage. We also accept private pay and can discuss payment options during your consultation.
No, we do not require long-term contracts. Our care agreements are flexible, and you can adjust, pause, or cancel services at any time with appropriate notice as outlined in our agreement.
We currently provide home care services across multiple counties and neighborhoods in the region. Please contact us directly with your zip code to confirm if we serve your specific area.
In many cases, we can start providing care within 24 to 48 hours of your initial inquiry. If it's an emergency, we will do our utmost to expedite the process and get a caregiver to you sooner.
Still have questions?
Talk to our friendly team. We’ll walk you through your options and help you build the right care plan.